Welcome to Complete Property Services

At Complete Property Services, we’re your dedicated partner for all your property management needs across the Greater Wellington Region. We offer more than just property management — we provide a complete, personalised, stress-free, and cost-effective service that ensures your investment is cared for and that both you and your tenants feel supported.

I’m Janelle Richter, the owner and independent property manager behind Complete Property Services. With years of hands-on experience and a New Zealand Certificate in Residential Property Management (Level 4), I’m passionate about the value great property management brings to both landlords and tenants. I’m dedicated to creating happy, well managed homes.

As an independent operator, you work directly with me. There’s no turnover, no passing the file around, and no call centres. Just consistent, personalised service from someone who genuinely knows your property and your goals.

I take a hands on approach and go above and beyond for my clients. To me, property management is about exceptional service, proactive communication, and always acting in your best interests while understanding your unique needs.

✅ Personalized & Hands-On Approach – As the owner and property manager, I’m personally involved in every aspect of your property, ensuring you receive the highest level of service and care.
✅ Qualified & Experienced – With years of hands-on experience and certification in Residential Property Management (Level 4), I am also a proud member of REINZ (Real Estate Institute of New Zealand). I adhere to the highest industry standards, staying up to date with best practices, legal requirements, and market trends to provide landlords with expert property management and peace of mind
✅ Clear Communication – Transparency and responsiveness for peace of mind.
✅ Efficient & Cost-Effective –   Whether it’s streamlining processes to save you time or tackling maintenance promptly, I’m dedicated to protecting your property and maximizing its value.