Welcome to Complete Property Services

At Complete Property Services, where your dedicated partner for all your property management needs across the Greater Wellington Region. Our mission is simple: to provide a seamless, stress-free, and cost-effective experience, ensuring your investments are well cared for and that you and your tenants are happy.

I’m Janelle Richter, your property manager of Complete Property Services. With years of experience and a New Zealand Certificate in Residential Property Management Level 4, I’m passionate about property management and the difference it makes in creating successful investments and happy homes.  

I take a hands-on, personalized approach to managing your property and go above and beyond for my clients. To me, property management is about delivering exceptional service—ensuring your property is well-maintained, you and your tenants are satisfied, and your investment is protected. It’s about personalized attention, clear communication, and always acting in your best interests while understanding your specific needs.

✅ Personalized & Hands-On Approach – As the owner and property manager, I’m personally involved in every aspect of your property, ensuring you receive the highest level of service and care.
✅ Qualified & Experienced – With years of hands-on experience and certification in Residential Property Management (Level 4), I am also a proud member of REINZ (Real Estate Institute of New Zealand). I adhere to the highest industry standards, staying up to date with best practices, legal requirements, and market trends to provide landlords with expert property management and peace of mind
✅ Clear Communication – Transparency and responsiveness for peace of mind.
✅ Efficient & Cost-Effective –   Whether it’s streamlining processes to save you time or tackling maintenance promptly, I’m dedicated to protecting your property and maximizing its value.