Welcome to Complete Property Services

At Complete Property Services, where your dedicated partner for all your property management needs across the Greater Wellington Region. We offer more than just property management, we provide a complete, personalized, stress-free, and cost-effective service, ensuring your investments are taken care of, well cared for and that you and your tenants are happy. 

I’m Janelle Richter, the owner and property manager behind Complete Property Services. With years of hands-on experience and a New Zealand Certificate in Residential Property Management (Level 4), I’m enthusiastic and passionate about what I do, I believe in the value that great property management brings to both landlords and tenants, and I’m dedicated to creating happy, well managed homes.

I take a hands on, personalized approach to managing your property and go above and beyond for my clients.  To me, property management is about delivering exceptional service, it's about personalized attention, clear communication, and always acting in your best interest while understanding your specific needs. 

✅ Personalized & Hands-On Approach – As the owner and property manager, I’m personally involved in every aspect of your property, ensuring you receive the highest level of service and care.
✅ Qualified & Experienced – With years of hands-on experience and certification in Residential Property Management (Level 4), I am also a proud member of REINZ (Real Estate Institute of New Zealand). I adhere to the highest industry standards, staying up to date with best practices, legal requirements, and market trends to provide landlords with expert property management and peace of mind
✅ Clear Communication – Transparency and responsiveness for peace of mind.
✅ Efficient & Cost-Effective –   Whether it’s streamlining processes to save you time or tackling maintenance promptly, I’m dedicated to protecting your property and maximizing its value.